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Primary groups --- Communication --- -Interpersonal relations --- Role playing --- Relations humaines Menselijke relaties --- Négociation Onderhandeling --- Feedback Feedback --- Résolution des conflits Conflicthantering --- Communication Communicatie --- Role enactment --- Role-taking ability --- Roleplaying --- Social role --- Acting games --- Human relations --- Interpersonal relationships --- Personal relations --- Relations, Interpersonal --- Relationships, Interpersonal --- Social behavior --- Social psychology --- Object relations (Psychoanalysis) --- Communication, Primitive --- Mass communication --- Sociology --- Psychological aspects --- Interpersonal relations. --- Role playing. --- Psychological aspects. --- Interpersonal relations

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Doorheen de verschillende bijdragen willen de auteurs informatie geven, kritische vragen formuleren en de lezer in staat stellen kritische stellingname in te nemen ten aanzien van vragen als : hoe situeer ik mezelf tegenover ST, wat zoek in wat ST kan bieden, welke vragen moet ik inrichters van ST's stellen?

Primary groups --- groepstherapie --- sensitivitytraining --- Personality development --- Depth psychology --- Interpersonal relations --- #GBIB:IDGP --- #GSDBP --- Apprentissage Leerproces --- Formation Opleiding --- Groupes Groepen --- Relations humaines Menselijke relaties --- #KVHB:Relaties --- #KVHB:Sensitivity training --- Sociale en echtelijke betrekkingen --- 615.854 --- Psychische therapie (sociodrama) --- sensitiviteitstraining --- Human relations --- Interpersonal relationships --- Personal relations --- Relations, Interpersonal --- Relationships, Interpersonal --- Social behavior --- Social psychology --- Object relations (Psychoanalysis) --- Rapports sociaux et conjugaux --- 361.13 --- 615.86 --- Interpersonal relations. --- 159.923.2

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Leadership. --- Executives --- Interpersonal relations --- Psychology. --- 316.46 --- -Interpersonal relations --- Leadership --- 159.9 --- Conflits (gestion) Conflicthantering --- Leadership Leadership --- Chefs Diensthoofden --- Cadres Kaderleden --- Comportement psychologique du personnel Psychologisch gedrag van het personeel --- Pouvoir (relations humaines) Macht (menselijke relaties) --- Ability --- Command of troops --- Followership --- Human relations --- Interpersonal relationships --- Personal relations --- Relations, Interpersonal --- Relationships, Interpersonal --- Social behavior --- Social psychology --- Object relations (Psychoanalysis) --- Business executives --- Company officers --- Corporate officers --- Corporation executives --- Managers --- Management --- Gezag. Leiderschap. Macht --- Psychology --- 316.46 Gezag. Leiderschap. Macht --- Personality --- Executives - Psychology.

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Ces conflits, communément appelés conflits de personnalité, sont plutôt de type relationnel et résultent d'une communication déficiente ou inadéquate entre les parties. Ils se traduisent généralement par de l'absentéisme et des informations tronquées, nuisant ainsi au bon fonctionnement de l'organisation. Les gestionnaires sont démunis face à de telles situations et cherchent souvent à éviter ces conflits ou apportent des solutions partielles qui, généralement, aggravent le problème et en compliquent le dénouement. Solange Cormier, spécialiste de la communication et intervenante réputée en communication interpersonnelle en milieu de travail, partage ici le fruit de son expérience. Elle présente des outils qui aideront les gestionnaires à mieux composer avec des situations qui occasionnent souvent stress et désarroi. Elle explique en quoi consistent habituellement les conflits relationnels et comment la démarche menant à leur dénouement peut contribuer au développement personnel et organisationnel. Un ouvrage à lire absolument.

Conflict management --- Work environment --- Interpersonal conflict --- Interpersonal relations --- Work --- Psychological aspects --- Conflits (gestion) Conflicthantering --- Relations humaines Menselijke relaties --- Comportement psychologique du personnel Psychologisch gedrag van het personeel --- Work, Psychology of --- Climate, Workplace --- Environment, Work --- Places of work --- Work places --- Working conditions, Physical --- Working environment --- Workplace --- Workplace climate --- Workplace environment --- Worksite environment --- Environmental engineering --- Industrial engineering --- Human relations --- Interpersonal relationships --- Personal relations --- Relations, Interpersonal --- Relationships, Interpersonal --- Social behavior --- Social psychology --- Object relations (Psychoanalysis) --- Conflict, Interpersonal --- Conflict (Psychology) --- Social conflict --- Conflict control --- Conflict resolution --- Dispute settlement --- Management of conflict --- Managing conflict --- Management --- Negotiation --- Problem solving --- Crisis management --- Interpersonal relations. --- Interpersonal conflict. --- Work environment. --- Conflict management. --- Psychological aspects. --- Work - Psychological aspects

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Aandacht --- Attention --- Bewustzijn --- Cogito --- Concentration --- Conscience (Psychophysiologie et philosophie) --- Consciousness --- Human relations --- Intermenselijke relaties --- Interpersonal relations --- Lien social --- Liens sociaux --- Menselijke relaties --- Personal relations --- Personality and situation --- Personnalite et situation --- Persoonlijkheid en situatie --- Rapports humains --- Rapports interpersonnels --- Rapports sociaux --- Relaciones humanas --- Relaties [Intermenselijke ] --- Relaties [Menselijke ] --- Relations [Interpersonal ] --- Relations humaines --- Relations interpersonnelles --- Relations sociales --- Relationships [Interpersonal ] --- Rencontres interpersonnelles --- Sociabilité --- Social behavior --- Social psychology --- Attention. --- #psyc:1993.1 --- #psyc:gift --- #SBIB:309H021 --- #SBIB:309H505 --- Psychologie Psychologie --- Psychologie sociale Sociale psychologie --- Communication Communicatie --- Concentration (Psychology) --- Flow (Psychology) --- Apperception --- Arousal (Physiology) --- Educational psychology --- Memory --- Psychology --- Thought and thinking --- Distraction (Psychology) --- Executive functions (Neuropsychology) --- Interest (Psychology) --- Mass psychology --- Psychology, Social --- Human ecology --- Social groups --- Sociology --- Situation-personality interaction --- Intra- en interpersonele communicatie --- Code en boodschap: psychologische, psycho-analytische benadering